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1. It isn't possible to tell whether or not a retail Snow Leopard DVD will work based only on A1278. Append the last three characters of the computer's serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.

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3. A retail Snow Leopard DVD won't work on that Mac. Phone Apple and order replacement original disks; if you've made an USB installer from the Mac App Store version of 10.7 or newer, you can use that instead. The computer's exact specifications, including its original OS and the answer as to whether or not the retail DVD would have worked.
4. I just wanted to use it during the free trial to clean up my photos. I selected a plan and it clearly stated the date in which I’d be charged (3 days from the day I chose a plan.) After I cleaned up my photos, I canceled the subscription in iTunes settings and still had access for the 3-day trial.

When I started my new job, I made the mistake of using my personal Apple ID on my work Mac. I soon realized that my personal data was showing up on my work Mac — most alarmingly was the content of my personal Address book. To correct this, I logged out of my personal Apple ID in various apps on my work Mac and logged in with a new Apple ID.

2. If you can use that DVD, it'll have all the OS components on one, but not iLife.

3. Insert it, restart the computer with the C or Option key held down, use the Disk Utility to erase the internal drive, and install the OS.

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Feb 7, 2015 10:02 PM