A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.
The battery health status on these devices will also indicate 'Service Recommended.' If the status indicates that your battery is Normal, your battery is not affected by this issue.
Macbook Pro 13 Upgrade Parts list: Apple MacBook Pro MD101LL/A 13.3-Inch Laptop Apple 13-inch MacBook Pro (Intel Dual Core i5 2.5GHz, 4GB RAM, 500GB HDD, HD Graphics 4000, OS X Lion) Samsung Evo 850 500gb. SSD Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM) Crucial Memory 16gb. To identify your computer's model and to see if it is eligible for this program, choose Apple ( ) menu About This Mac. Eligible models are listed below. MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) Note: No other Mac notebook models are part of this program.
If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.
Apple has also released a macOS update that prevents this issue from happening to other 2016 and 2017 MacBook Pro computers. Please update to macOS Big Sur 11.2.1 or later or install the macOS Catalina 10.15.7 supplemental update.
Check battery health
To determine if your battery needs service, check the battery health:
- In macOS Big Sur, choose Apple menu > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
- In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
Update macOS
Choose System Preferences from the Apple menu , then click Software Update to check for updates. Look for macOS Big Sur 11.2.1 or later or macOS Catalina 10.15.7 supplemental update.
Identify your computer's model
Apple Macbook Pro 2009 Software Update
Choose Apple menu > About This Mac. 2016 and 2017 MacBook Pro models are listed below:
Apple Macbook Pro Software Update 2020
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)